In an interview on NPR Patton said,
We really try to take in the full picture. So we look at the conversation. We look at the events. We look at the tone of tweets. We look at the actual letters. We look at capitalization. We look at the ways in which punctuation is used. So we take a really in-depth, kind of anthropological, approach to understanding what's happening.
What do you think about his work? How do you think the minutiae within stories (tone, punctuation, spelling, etc.) makes a difference in our world? Leave a comment, please and thank you!